Privacy Policy

STUDIOCHANA is dedicated to safeguarding the privacy and security of our customers and visitors to our online store at www.studiochana.com. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase at www.studiochana.com, or when you interact with us through digital communication channels or social media platforms.

PERSONAL INFORMATION WE COLLECT

When you visit www.studiochana.com, we automatically gather information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. We also collect data about your browsing behavior on our site, including the pages you view and the websites or search terms that referred you to us.

HOW WE COLLECT THIS INFORMATION

We collect this information using cookies and similar technologies, which are small files or text pieces downloaded to your device when you access our website. For details on the cookies used by Shopify, our hosting platform, please refer to their documentation. Functional and essential cookies enable us to securely operate our website, while analytics cookies help us understand site traffic and performance, but only after you acknowledge the cookie banner.

CUSTOMER ACCOUNTS

When you create an account with www.studiochana.com, we collect personal information to enhance your checkout experience and overall customer service. This information includes, but is not limited to:

  • Full name

  • Billing and shipping addresses

  • Order details

  • Email address

  • Phone number

This information is shared with Shopify, our hosting provider, to support web services.

MARKETING & ADVERTISING

Upon creating an account, you can choose to receive marketing materials from us. If you opt in, you will receive these materials via email or web browser notifications. You can unsubscribe at any time by clicking the unsubscribe link in our emails or adjusting your browser cookies. We may share the gathered information with Shopify or MailChimp, our email marketing provider, to facilitate email communication.

TRANSACTIONAL & NOTIFICATION EMAILS

When you shop at www.studiochana.com, we may send you emails related to your order or account updates. These may include:

  • Account creation

  • Password changes

  • Purchase confirmations

  • Shipping updates

  • Order delays

  • Unsubscribed status

  • Account closure

WEBSITE VISITORS

To process and ship your orders, we collect personal information such as:

  • Billing and shipping addresses

  • Purchase details

  • Email address

  • Full name

  • Phone number

This information is shared with Shopify for web service purposes. During checkout, our site may use Google Places API to auto-fill your shipping and billing addresses to improve your experience.

SMS MARKETING

STUDIOCHANA respects your privacy and is committed to protecting your personal information. This policy describes how we handle your data when you sign up for SMS services.

You can opt in to receive SMS messages at checkout. By doing so, you consent to the collection, use, and disclosure of your personal information as described. We collect your mobile number and may track interactions with our SMS messages, such as opens and link clicks.

We use your mobile number to send promotional offers and updates about STUDIOCHANA products and services. We may share this information with third-party service providers who assist in sending SMS or analyzing campaign effectiveness. These providers are contractually bound to use your information only for our services.

You can opt out of SMS messages at any time by replying "STOP" to any received message. After opting out, you will no longer receive SMS communications from us but may still receive marketing messages through other channels, such as email.

We may update this Privacy Policy occasionally to reflect changes in practices or legal requirements. We will notify you of significant updates by posting the revised policy on our website or sending an SMS notification.

For any questions about this policy, please contact us at hellostudiochana@gmail.com